Need help? Please read FAQs first. In case you can’t find good answers for your questions, you can submit ticket support to get more help from our support team.
Pre-sale FAQs
If you have any questions before to buy our products, just read pre-sale FAQs content. This is general questions and answers that we created for everyone who going to buy.
Other questions?
If you already read presale questions but still want to ask more? Don’t worries, just take a look for custom question by submit your question via our contact form.
Ticket Support System
This is dedicated technical ticket support system. If you paid customer or want to ask general technical questions, you can submit for us.
Pre-sale FAQs
What services does Top-Spa.net offer?
We specialize in custom web design, responsive design, SEO optimization, e-commerce solutions, and ongoing website support tailored for nail salons, hair salons, and massage spas.
How long does it take to build a website?
The timeline varies based on the complexity of the project, but typically, a website can take anywhere from 2 to 4 days from the initial consultation to launch.
What is the cost of your web design services?
Pricing depends on the specific services and features you require. We offer customized quotes after discussing your needs during the consultation.
Do you offer website maintenance services?
Yes, we provide ongoing maintenance and support packages to ensure your website remains up-to-date and functional.
Can I update my website myself
Absolutely! We use user-friendly content management systems (CMS) that allow you to easily update content, images, and promotions without technical knowledge.
Will my website be mobile-friendly?
Yes, we create responsive designs that ensure your website looks great and functions well on all devices, including smartphones and tablets.
Do you provide SEO services?
Yes, we implement SEO best practices to help improve your website’s visibility in search engine results, driving more traffic to your site.
What if I already have an existing website?
We can help you revamp or redesign your existing website to better align with your current branding and improve its functionality.
Can you help with online booking systems?
Yes, we can integrate online booking systems into your website, making it easier for your customers to schedule appointments.
Do you provide hosting services?
While we do not provide hosting directly, we can recommend reliable hosting providers and assist you in setting up your website on their platforms.
What if I need help with branding and logo design?
We can work with you to develop your branding strategy and design a logo that reflects your business identity.
How do I get started?
Simply contact us through our website or email us to set up an initial consultation where we can discuss your needs and goals.
What payment options do you offer?
We accept various payment methods, including credit cards and bank transfers. Payment terms will be discussed during the consultation.
Will you provide training on how to use my website?
Yes, we offer training sessions to help you understand how to manage your website effectively.
Can you help with social media integration?
Absolutely! We can integrate your social media accounts into your website and provide strategies for leveraging social media for your business.
What if I have specific design ideas in mind?
We encourage you to share your ideas and inspirations! Our design process is collaborative, and we will work with you to bring your vision to life.
Do you have a portfolio of your previous work?
Yes, we have a portfolio showcasing our previous projects, which you can view on our website to get an idea of our design style and capabilities.
What happens after my website is launched?
After launch, we provide ongoing support and maintenance services, as well as assistance with updates and SEO strategies to ensure your website continues to perform well.
How do you ensure the security of my website?
We implement best practices for website security, including SSL certificates, regular updates, and secure hosting recommendations to protect your site from vulnerabilities.
Can I see a demo of your work before committing?
While we can’t provide a live demo of future projects, we would be happy to show you examples of our completed websites and discuss how we can meet your specific needs.